1 Eligibility and Online Store Use
You must be at least the age of majority in your place of residence to make a purchase, or use the Services under the supervision and with the consent of a parent or legal guardian. If you use the Services for a business or other organization, you confirm that you have authority to bind that organization to these Terms of Use. You may use the Services only for lawful purposes. You must not use our products, website, or content in violation of applicable laws, export controls, sanctions, intellectual property laws, safety rules, or other legal requirements. You must not introduce viruses, malicious code, or other material intended to disrupt or damage the Services.
2 Accounts and Account Security
Some features may require an account. You agree to provide accurate and current information and to keep it updated. You are responsible for safeguarding your login credentials and for activity performed through your account, except to the extent caused by our failure to use reasonable security measures. Notify FA3D promptly if you believe your account or payment information has been used without authorization. We may suspend or restrict an account where reasonably necessary to protect users, prevent fraud, investigate suspected misuse, or comply with law.
3 General Conditions
We may refuse, restrict, or terminate access to the Services for a legitimate reason, including suspected fraud, abuse, unlawful conduct, security risk, violation of these Terms of Use, or legal compliance. Any action we take will remain subject to rights that cannot be excluded under applicable law. Except for payment data handled through secure payment channels, information sent through networks may be transmitted across different systems and adapted to technical requirements. Do not submit confidential technical data, trade secrets, or sensitive personal information unless we specifically request it through an appropriate channel. Headings are provided only for convenience and do not change the meaning of these Terms of Use.
4 Website Information
We aim to keep website information accurate, complete, and current, but errors or delays may occur. General information on the website should not be treated as professional, engineering, safety, legal, or regulatory advice. Product documentation and current instructions supplied with a product take priority over general website content where they differ. Historical content is provided for reference and may no longer be current. We may correct or update website content at any time. A date shown as an update or refresh date does not necessarily mean that every item on the website was reviewed or changed on that date.
5 Products and Availability
Some products or services may be available only online and may have limited quantities. Product descriptions, specifications, availability, and packaging may change where reasonably necessary. We may limit sales by person, household, account, region, or order, and may discontinue a product or offer. An offer is void where prohibited by law. We try to display product images, colors, finishes, and dimensions accurately. Actual appearance may differ because of screen settings, lighting, manufacturing tolerances, or product revisions. Unless expressly stated otherwise, images used for explanation or demonstration are illustrative. Returns and exchanges are governed by the FA3D Return and Refund Policy. Warranty claims are governed by the applicable FA3D Warranty Policy or written warranty supplied with the product.
6 Orders and Contract Formation
Submitting an order is an offer to purchase. An automated acknowledgment confirms receipt of the order but does not necessarily mean that we have accepted it. A binding sales contract is formed when we confirm acceptance or dispatch the product, depending on the law applicable to the transaction. We may decline or cancel an order for a legitimate reason, including product unavailability, a pricing or description error, suspected fraud, payment failure, shipping restrictions, sanctions or export-control concerns, or an order that appears intended for unauthorized resale. If we cancel a paid order, we will refund the amount collected for the cancelled item. You must provide complete and accurate billing, shipping, contact, and payment information. You are responsible for reviewing the order details before submission and for keeping contact information current so that we can process the order and contact you when necessary.
7 Prices Payments Taxes and Shipping
Prices may change without notice, but a change will not affect an order that we have already accepted unless the displayed price was clearly erroneous and applicable law permits correction. Unless stated otherwise at checkout, product prices exclude shipping charges, customs duties, import taxes, brokerage fees, and other charges imposed by authorities or third parties. The total amount payable will be shown during checkout to the extent it can be calculated in advance. Payment may be processed by a third-party payment provider under its own terms and privacy practices. You authorize us and the payment provider to charge the selected payment method for the order and any amounts clearly disclosed at checkout. Delivery dates are estimates unless expressly stated as guaranteed. Shipping, transfer of risk, customs clearance, failed delivery, and related matters are governed by the Shipping Policy and applicable law.
8 Product Safety and Proper Use
FA3D products may include moving assemblies, heated components, electrical parts, lasers or light sources, sharp tools, resins, filaments, fumes, and other materials that require careful handling. Read and follow the current product manual, safety instructions, material safety data, warning labels, and maintenance requirements before installation or use. Use the product only for its intended purpose and within the stated operating limits. Provide appropriate ventilation, fire precautions, electrical protection, and adult supervision. Keep children, pets, loose clothing, and combustible materials away from operating equipment. Do not touch hot, energized, moving, or uncured-resin components until they are safe to handle. Use compatible materials, power supplies, replacement parts, software, and firmware. Comply with local rules governing machinery, emissions, workplace safety, and manufactured objects. You are responsible for evaluating whether a product, material, design, printed object, or application is suitable and lawful for your intended use. FA3D does not authorize the manufacture of prohibited weapons, infringing items, unsafe products, regulated medical devices, or any object whose production or use violates law.
9 Optional Tools and Integrations
We may provide access to tools, applications, downloads, integrations, or services supplied by third parties. Unless we expressly state otherwise, we do not control or endorse those services. They are provided subject to the third party’s terms, privacy practices, and availability. Your use of an optional third-party tool is at your discretion. To the extent permitted by law, FA3D is not responsible for loss caused solely by a third-party tool outside our reasonable control. New website features and tools provided by FA3D remain subject to these Terms of Use.
10 Third Party Links
The Services may contain links to websites, content, products, or services operated by third parties. We do not control those resources and are not responsible for their content, security, accuracy, availability, or practices. Review the third party’s terms and policies before submitting information or entering into a transaction. Questions about a third-party product or service should be directed to that provider.
11 User Content Feedback and Submissions
If you submit a review, image, comment, suggestion, design, idea, or other material, you retain ownership of rights you already hold. You grant FA3D a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, store, reproduce, adapt, translate, publish, display, distribute, and use that material for operating, improving, and promoting the Services, subject to applicable privacy law and any settings or separate terms presented when you submit it. You confirm that you have the rights and permissions needed for your submission and that it is accurate and lawful. A submission must not infringe intellectual property, privacy, publicity, or other rights; contain unlawful, abusive, defamatory, obscene, or deceptive material; impersonate another person; or include malware. We may monitor, restrict, or remove submissions where reasonably necessary, but we are not obligated to publish or respond to them. Do not submit confidential ideas or information unless FA3D has agreed in writing to receive them in confidence. Except where prohibited by law or separately agreed, we are not required to compensate you for unsolicited feedback.
12 Personal Information
Our collection, use, disclosure, and protection of personal information are described in the FA3D Privacy Policy. Payment providers, carriers, marketplaces, analytics providers, and other service providers may process information under their own privacy terms where they act independently.
13 Intellectual Property
The Services and their content, including text, graphics, product images, videos, downloads, software, firmware, interface elements, trademarks, logos, and documentation, are owned by or licensed to FA3D and are protected by intellectual property laws. All rights not expressly granted are reserved. FA3D grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for personal or legitimate internal business purposes. Without prior written permission, you may not reproduce, modify, distribute, sell, sublicense, publicly display, reverse engineer, scrape, or commercially exploit the Services or their content, except where applicable law expressly permits the activity and does not allow it to be restricted. You may retain or reproduce order records, invoices, manuals, and other materials as reasonably necessary to use a purchased product, obtain support, or exercise legal rights. No license is granted to use FA3D trademarks in a way that suggests sponsorship, endorsement, or affiliation.
14 Software Firmware and Downloads
Software, firmware, models, profiles, or other downloads supplied by FA3D may be governed by additional license terms. If no separate license is provided, you may use the download only with FA3D products or for the purpose for which it was supplied. You must not bypass technical restrictions or distribute modified copies in a way that violates law or third-party rights. Updates may add, change, or remove functions. Back up important settings and files before installing an update. Unless prohibited by law, you are responsible for checking compatibility and following installation instructions.
15 Errors and Corrections
The website may occasionally contain typographical errors, inaccuracies, or omissions relating to descriptions, specifications, prices, promotions, shipping charges, transit times, or availability. We may correct such information, update the website, or cancel an affected order where permitted by law. If we cancel a paid order, we will refund the amount collected for the cancelled item.
16 Prohibited Uses
You must not use the Services or their content to:
Violate any applicable law, regulation, court order, sanction, or export-control restriction.
Infringe the intellectual property, privacy, publicity, contractual, or other rights of any person.
Harass, threaten, defame, discriminate against, exploit, or harm another person.
Submit false, fraudulent, deceptive, or misleading information.
Upload, transmit, or distribute viruses, malware, destructive code, or harmful content.
Collect personal information without lawful authority or valid consent.
Send spam, conduct phishing, impersonate another person, or misrepresent affiliation.
Use automated tools to scrape, crawl, probe, or extract data in a manner that burdens the Services or violates instructions communicated through the website.
Interfere with, test without authorization, or circumvent security, access controls, rate limits, or network protections.
Use the Services for an obscene, dangerous, fraudulent, or otherwise unlawful purpose.
We may suspend or terminate access for a violation of this section and may preserve or disclose relevant information where required by law.
17 Events Beyond Reasonable Control
FA3D is not responsible for delay or failure caused by events beyond our reasonable control, including natural disasters, epidemic or public-health emergencies, fire, explosion, war, terrorism, civil disorder, labor disruption, transportation interruption, telecommunications or utility failure, cyberattack by a third party, supply-chain disruption, or government action. Affected obligations will be suspended for the duration and extent of the event. We will take reasonable steps to reduce the impact and resume performance. This section does not remove any refund, cancellation, or other right that applicable law requires.
18 Disclaimer of Warranties
To the maximum extent permitted by law, the website and online features are provided on an “as is” and “as available” basis. We do not promise that the website will always be uninterrupted, secure, error-free, or compatible with every device or browser. Product warranties, if any, are stated in the applicable written warranty, product listing, or Warranty Policy. Nothing in these Terms of Use excludes a warranty, guarantee, or consumer right that cannot lawfully be excluded. Statements made by an unauthorized third party do not create a warranty on behalf of FA3D.
19 Limitation of Liability
Nothing in these Terms of Use excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, willful misconduct, or any other liability that cannot be excluded or limited by law. To the maximum extent permitted by law, FA3D and its affiliates, directors, officers, employees, agents, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential loss, or for loss of profit, revenue, savings, business opportunity, goodwill, or data, arising from use of the Services or a product. This exclusion does not apply where such loss was directly caused by FA3D and cannot lawfully be excluded. Where liability may lawfully be limited, FA3D’s total liability arising from a purchased product will not exceed the amount paid for that product, and total liability arising solely from use of the website will not exceed the amount paid for the relevant Service during the 12 months before the event giving rise to the claim. These limits apply only to the extent permitted by applicable law.
20 Indemnity
To the extent permitted by law, you agree to indemnify and hold harmless FA3D and its affiliates, personnel, agents, suppliers, and service providers from third-party claims, liabilities, damages, and reasonable costs arising from your unlawful use of the Services, your material breach of these Terms of Use, or your infringement of another person’s rights. This obligation does not apply to the extent a claim was caused by FA3D’s own breach, negligence, or unlawful conduct.
21 Suspension and Termination
You may stop using the Services at any time. We may suspend or terminate access if you materially breach these Terms of Use, create a security or legal risk, engage in fraud or abuse, or if continued access is no longer reasonably practicable. Provisions that by their nature should survive termination, including intellectual property, payment obligations, disclaimers, liability limits, and dispute provisions, will remain effective.
22 Changes to the Services and These Terms
We may modify, suspend, or discontinue all or part of the Services where reasonably necessary. We may also update these Terms of Use by posting a revised version on the website and changing the last updated date. Changes apply prospectively unless law permits or requires otherwise. If a change materially affects existing users, we will provide notice where required by law. Continued use after the effective date of revised terms constitutes acceptance to the extent permitted by law. Changes to these Terms of Use do not remove rights already acquired under an accepted order.
23 Governing Law and Disputes
These Terms of Use and any separate agreement for the Services are governed by the laws applicable to the FA3D entity responsible for the transaction, without regard to conflict-of-law principles. Mandatory consumer protections and any right to bring a claim in a court available under applicable consumer law remain unaffected. Before filing a formal claim, you and FA3D are encouraged to contact each other and attempt to resolve the matter in good faith. This paragraph does not require informal resolution where urgent relief is needed or applicable law permits immediate proceedings.
24 Severability Waiver and Assignment
If a provision of these Terms of Use is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver. You may not assign rights or obligations under these Terms of Use without our written consent, except where applicable law allows otherwise. FA3D may assign these Terms of Use as part of a merger, restructuring, sale, or transfer of the relevant business, subject to applicable law.
25 Entire Agreement
These Terms of Use, together with the policies and additional terms referenced on the website or presented with a product or transaction, form the agreement governing the Services. If additional terms conflict with these Terms of Use, the more specific terms will control for the relevant product, feature, or transaction unless applicable law requires otherwise.
26 Contact Information
Questions about these Terms of Use should be submitted through the customer service email address or Contact Us page published on the official FA3D website. Include enough information for us to identify the relevant account, order, product, or issue. Do not include passwords or full payment card details.